Refund Policy

Sun Crystals

Due to the instant delivery and digital nature of Sun Crystals:

• All Sun Crystal purchases are final and non-refundable
• Once credited to your account, Sun Crystals cannot be refunded
• Accidental purchases are not eligible for refunds

Sun Sigils (Subscriptions)

For Sun Sigil subscriptions:

• Subscriptions can be cancelled at any time
• You will retain access until the end of your current billing period
• No partial refunds are provided for unused time
• Renewal charges can be prevented by cancelling before the next billing date

Exceptional Circumstances

We may consider refunds in these cases:

• Technical issues preventing access to purchased content
• Unauthorized transactions (with proper documentation)
• Legal requirements in your jurisdiction

How to Request a Refund

If you believe you qualify for a refund:

• Contact support within 48 hours of the purchase
• Provide your transaction ID and account details
• Explain the reason for your refund request
• Include any relevant screenshots or documentation

Processing Time

If a refund is approved:

• Processing typically takes 5-10 business days
• Refunds are issued to the original payment method
• You will receive an email confirmation

Contact Us

For refund inquiries, please contact us at [email protected]